Setup & Configuration Discussions

Mail Workflow with Office 365

2026-03-12T08:49:45.0000000

Dear Sirs,

I have to configure several workflows, each one associated with a different e‑mail address.

Could you please explain the best recommended approach to achieve this?

I need suggestions regarding:

The creation of OAuth profile in Capture and Store, and the association with the workflow and the proper Azure AD setup for Microsoft 365 mailboxes and OAuth.

Thank you in advance.

Best regards,

Fabio Ferro

read the PDF properties

2026-02-19T14:37:03.0000000

Hello, is it possible to read the PDF properties of a PDF file in order to use them as variables in the workflow?

Apply image processing only to specific pages in the document

2026-02-03T13:44:33.0000000

Hello,

Is it possible to apply image processing only to certain pages in the document?

I would like to edit certain pages in the document with the greyscale filter.

For example, using a QR code on the relevant page.

My idea was to use a split operation, then check whether the QR code is present, then apply the filter and then reassemble the document. Unfortunately, I haven't found a way to merge the pages.

Licencing without internet connection.

2026-01-28T12:30:21.0000000

Hi to all,

every time, when I use my Scanshare Installation with an activated NFR license without internet connection, Scanshare doesn't start and try to proof the serial number. Is there a possibility to do that offline? In this case I cannot connect to the internet.

regards

Dietmar

Canon compatibility

2026-01-09T14:58:00.0000000

Kind of new to Scanshare. I've used it on several Ricoh devices, but is it compatible with the Canon MFP platform?

Thanks

John

Embedded Katun Client

2025-12-04T09:59:47.0000000

Hi to all,

is there a how-to-do, how I can install an embedded client on an Katun Arivia machine?

Thks for your support

Dietmar

Scanshare Client Not Connecting to Server — What Am I Missing?

2025-11-20T23:23:01.0000000

Hi, I’m adding a new Scanshare client but it won’t connect to the server. The client shows up, but the status stays offline. I’ve entered the IP and port, but it still doesn’t register. Is there a specific setting I need to enable on the server side for new clients?

Thanks for your support!
Regards from Brussels
Rich Van Bommel

Scanshare Error 403

2025-10-02T10:55:13.0000000

Hi, how are you? I’m having an issue with the SharePoint connector. It suddenly stopped working and threw a “403” error. I’ve updated to the latest version, and now when I enable the 365 tab, I see the oAuth and a PIN. I’m not sure how I should configure SharePoint and Scanshare to get it working again. Can anyone help me? Thanks a lot!

Exclusions for antivirus software

2025-09-18T11:46:19.0000000

Hello,

I want to know which filepath I have to exclude in my antivirus software if i don´t wont to deaktivate it as described in the artikel "How do I disable Windows Defender file scanning"
Is it just the installation Path "C:\programm files\document navigator" and maybe "C:\programData\Document Navigator" or are there more.

My problem is that some large scanns not get through my Workflow while smaler ones are processed. My customer don´t wont to deaktivate the whole antivirus software.

Thank you for your help!

Two barcodes on the page

2025-06-23T12:33:54.0000000

A customer wants to add a backup barcode to a document, so that if the first barcode is damaged or unreadable, the second one can be processed instead. I'm trying to create a script that ensures only one of the two barcodes is processed, but I keep encountering the following error:

HRESULT: 0x80010105 (RPC_E_SERVERFAULT)

Is this kind of setup possible? Any tips or suggestions would be appreciated.

Here the script:

Dim output

If Not IsEmpty(BARCODE1) And BARCODE1 <> "" Then

output = BARCODE1

ElseIf Not IsEmpty(BARCODE2) And BARCODE2 <> "" Then

output = BARCODE2

Else

output = ""

End If

output

Ricoh Installation

2025-04-22T09:38:22.0000000

Hello.

I try to install 5.25.02 on a Ricoh MFP (IM C300) but it doesn't work. Even on a IM C6000. I only get the message "Device information created". What's wrong here? In the client setup I register the machine login (admin/admin). The Port is 1984. Firewall is off. Are there any other things I have to do at the machine or in the Software?

When I try "network search" the software did not find any Ricoh Device.
Thank's a lot for the help

Philipp

Get document file from link from body email

2025-02-10T10:11:07.0000000

Hello team,

Is is possible somehow with some connector (or script) that DN from picked email from mailbox who have links in the body of email to download files from the links and process that documents and store it to SMB location via smb connector?

Links are publicly available and don't requre authentication

Attached email sample.

Thanks in advance!

Dusan

DSN Connection String -Secure Encrypt Password

2024-12-11T20:18:46.0000000

Hey Team,

Is there a easy way of securing the password in a connection string?

I have the connection string working but the password is in plain site and this is less than idea.

Research has indicated lots of possible ways but I don't have the ability to utilise Windows Authentication or to change the provided password even.

Thanks In Advance.

Anthony

Workflow => Factur-X / ZUGFeRD

2024-11-18T07:10:07.0000000

Hello everyone,

Have any of you already implemented a workflow to receive an e-invoice (Factur-X / ZUGFeRD) at the end?

The way I imagine the workflow would look like this:

Input (PDF) => Smart Form (recognize and extract/provide variables) => Data Output (store static XML template, with reference to the variables) => OUTPUT (e.g. ZUGFeRD - with specification of the generated XML file) => Script (delete the temporary XML file)

Since I'm not very familiar with XML, I'm wondering how I can write the article items, which are always different in every invoice, into this static XML template.
In the XML template, the item ITEM/article items should be dynamic and expand itself if necessary.

Does anyone have an idea or has this already been implemented?

Many thanks in advance.

Translated with DeepL.com (free version)

Script Regular Expresison

2024-11-27T09:47:00.0000000

Hey Team,

I have brain damage with a script containing a regular expression that I just cant seem to see what the issue is.

I am targeting the "Document Number" in the below text example form my OCR extraction. I note thee is a SPACE before the 2738116 that I am targeting.

SERVICE TAX INVOICE

Document No.: 2738116

Document Date: 27/11/2024

Invoice To: 10541

This is my expression

TargetINV_NO = ".*Document No.: [ \.:]*\s([0-9]{7})"

Any suggestions on where I'm going wrong?

I deally I would use this one, which works when I use the RegEx tester but how can I adapt for VBS?

Document No\.\:\s*(\d+)

Script based OCR First Page Only

2024-11-27T06:20:19.0000000

Howdy Everyone,

Is there a way to limit a script based OCR to only OCR the first page not the entire document. Just looking to speed up the process as the target field is always located on the first page.

Thanks in advance.

Regards

Anthony

Capture

2024-11-16T11:15:32.0000000

I am trying to setup an workflow than are gonna download attecment from email.

Trying to dowload txt, csv, xlsx i only get "Document format 'DocumentFormatXLSX' not supported! "

PDF file does work. In the documentation on that capture module it does not specify that txt or csv would not work?

Redirect Trigger

2024-11-15T04:55:23.0000000

Hey Everyone,

Can someone please advise how to utilise the "Redirect" trigger.

I have a workflow collecting variables that I want to ustilise in the next workflow. I have added a redirect at the end of the first workflow but the files just sit in the incoming folder.... what am I missing?

Does the second workflow need a "Watch Folder" or something different at the start of it?

Zone OCR with varying page size

2024-06-21T15:44:04.0000000

Hello,

I'm running into an issue where the documents being saved from the scanner into the watchfolder are not all the same size. I have drawn the OCR detection box and setup the regex however when the job runs it fails with "zone out of bounds" when it hits a page which isnt quite the same width.

If the zone doesnt exist on the page i would prefer it would be ignored and proceed but log an entry somewhere with a warning. Is there a way to get this functionality?

I have attempted to have the settings from the scanner side altered to ensure all pages come through with the same dimensions but this is proving a struggle. Is there a better way which this could be approched?

Many Thanks!

Installation Failed

2024-06-13T12:18:31.0000000

Installation failed

Hello everyone,

When installing scanshare Document Navigator v5.24.03 64bit I get the following error written in the log:

The remote procedure call failed. Error: 0x800706be

In C:\Windows\SystemTemp\pss642D.ps1:1 characters:483

+ ... $result = Install-WindowsFeature Web-AppInit, Web-Basic-Auth, Web-D ...

+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

+ CategoryInfo : InvalidOperation: (@{Vhd=; Credent...Name=localh

ost}SObject) [Install-WindowsFeature], Exception

+ FullyQualifiedErrorId : DISMAPI_Error__Failed_To_Enable_Updates,Microsof

t.Windows.ServerManager.Commands.AddWindowsFeatureCommand

MSI (s) (60!4C) [13:03:47:877]: Product: Document Navigator -- Error 4180. There was an error during the Windows features configuration process.

Your original configuration will be restored.

Has anyone had this experience, can help?

Thanks and Regards.

Stefan

Direct link for verification queue

2024-04-25T15:13:36.0000000

Hi there

I am searching for a way to send users a direct link for the verification queue to process and verify documents.

So once link is clicked, they are redirected to their verification queue after successfull login.

But it looks like that direct links are not supported any longer, like https://<server-hostname>:60440/verification.

The link always ends up by default in the dashboard (or what user or admin has configured as default) after user login.

These direct links have been possible in previous versions and wonder if we can still get it in the current releases?

Best regards, Matthias

Scan Workflow with different paper sizes (Edit: solved)

2024-04-05T10:07:53.0000000

Hi,

is it possible to create a scan workflow for the following case:

I have a mixed stack of paper with different sizes (European formats A4 and A3).

Is it possible to create a scan workflow with a TIFF format output that properly scans A4 and A3 and delivers a multiple page TIFF file? A typical paper stack is usually starting with A4 pages, some A3 (that's about double size of A4) and at the end it has some A4 pages again.

In my tests with size Auto it scans only the left half of the A3 pages and cuts off the rest. I'm using "separate scan" and insert A4 and A3 papers separately because if you scan the whole stack at once the scanner ends up in a paper jam. If I set the scan format to A3 locked, the A4 papers are white on one half of the TIFF image.

I'm still on DN V4. Thanks for any advice.

Edit: I found out it was a quite hidden scanner setting on the Konica Minolta MFP. I set it to "different paper length" which works fine for PDF files. I can scan mixed stacks with that and the output file has mixed full sized A3 and A4 pages. But this setting works only with PDF, with TIFF file output it still cuts off half of the A3 pages. So the only thing left was that I had to get my archive software to import pdf files in addition to TIFF images. That worked, so I changed my workflow to PDF output and Auto size locked in scan settings. In the xml output I changed media type to application/pdf. This now works fine as intended.

IS IT POSSIBLE TO CREATE SUB-QUESTIONS?

2023-11-15T01:39:31.0000000

Is it possible to create sub-levels from the chosen selections?

For example, if I select the RH document type, new questions could appear referring to the RH department:

Is this possible?

SharePoint List Item Filter

2024-02-07T10:42:25.0000000

Hey Everyone,

Per the instructions online we utilise a LIST ITEM filter in the SharePoint Connector.

Is it possible and if so what is the syntax to join multiple filters?

I have a SharePoint Column name = Company so I can get Company = YES to filter no worries.

What I need to do is have two columns filtered i.e Company = YES + Property = %VARIABLE% (From question) I have tried numerous combinations including (and + & ; ,&nbsp but cant seem to get it to work as intended.

Any thoughts or ideas would be greatly appreciated.

Thanks in advance.

Anthony

Extra from the Help Menu Below.

List items

The filter requires the following format:

COLUMNNAME=XXX

Which returns only the list items where the value inside the COLUMNAME is equal to XXX..

How to view user login information

2024-01-24T16:40:15.0000000

Hello, good again, sorry for opening several discussions...

I need the date and time of the users who log in and log out to appear in the website event log and in the logs generated in .txt files.

I haven't been able to get it to work well, sometimes it does and sometimes it doesn't.

In the events menu I activate INFO, DETAILED and DEBUG and then check all the options (A D E G I N NW P TP and WC). In configuration - registering I left the detailed option activated... but nothing.

I am doing something wrong?

Thank you very much again

Connect to Sharepoint with double authentication

2024-01-22T09:14:16.0000000

Hello everyone.

I have a client that needs to scan to Sharepoint and has it configured with double authentication for all users.

The manufacturer's connector that is installed directly on your Lexmark printer does not allow you to directly manage double authentication, so you have to use the APP on your smartphone or check in from your PC every time you want to connect from the MFP.

Is this the case in the case of Scanshare?

Can the connector be configured to handle double authentication?

Thank you so much.

Email browse

2023-11-22T19:47:01.0000000

Hi,

I am trying to configure the email browse connector with 365 but when I test using the filter 'Display name' nothing is returned. I have configure an OAuth user and confirmed this is working to send emails but I'm stuck on the browse option.

Any help would be appreciated.

How to make a mobile client read PDF, Tiff and JPG files on an Android or IOS device

2023-10-27T04:32:03.0000000

Sirs, I'm testing the mobile-client connector, but I'm having no success getting the app to read PDF, Tiff and jpg documents.

In fact, the only thing I can do is take a photo of a document or image.

I think I might be missing some settings, because I've watched the video at this link:

https://play.google.com/store/apps/details?id=com.scanshare

and I have not been able to configure the feature in a similar way.

I have several pdf, tiff and jpg files but the app can't find them.

What could be missing?

Dokumet separation with kodes in dokument set

2023-10-11T07:00:01.0000000

Hi,

"I would like to configure in one workflow the splitting of a set of documents by barcodes. The first page contains a barcode with a lead number, e.g. KIZE12345. The subsequent pages have codes specifying attachments to the set, e.g. SP01, EK02, etc. Currently, I do this in such a way that I have two workflows: the first one splits the document by barcodes and assigns it a name like KIZE12345_date_time_unique number, and then sends it to the second workflow which reads the value on the attachment code, e.g. SP01, and assembles a document named KIZE12345_SP01, etc. Can someone advise me on how to do this in one workflow? I see that scan share reads the data in the first workflow and knows the values of individual attachments, but I don't know how to assign values from codes from individual pages to the respective documents.

Thank You for any sugastions

Output quality

2023-07-06T12:58:35.0000000

Is there a way to improve the quality of the PDF once it has been through barcode processing and converted to a searchable PDF?

How do I delete a file in a folder by using a VBScript under using the Web Client

2023-07-05T13:53:06.0000000

Hi from Buxtehude, Germany

How do I delete a file in a folder by using a VBScript under using the Web Client?

How can I get the Variable %ORIGINALFILENAME% from the WEB Client and use it in the VB Script?

Dim objFSO, folderPath, fileName, filePath

folderPath = "C:\Input\Folder"

Set objFSO = CreateObject("Scripting.FileSystemObject")

fileName = Metadata.Values("ORIGINALFILENAME")

filePath = objFSO.BuildPath(folderPath, fileName)

objFSO.DeleteFile(filePath)

best regards

Dietmar

Admin Passwords Lock

2023-06-22T10:51:55.0000000

I have managed to lock my admin account out. In trying to resolve an issue I disabled all in-built accounts. I did not think this would include the Admin account and I can no longer access the webpage.

Has anyone come across this?

Cheers

Marc

Exportar propiedades a Sharepoint

2023-04-26T08:35:23.0000000

Hello everyone.

I'm setting up a workflow where I scan a document, put metadata on it from the printer, and it's sent to Sharepoint.

The document arrives, the metadata also since to test it I have used it in the name of the document and it is correct. The problem is that I need to put that metadata in a sharepoint "demo" column and it doesn't. In the sharepoint connector in "list/library properties" the column that I have configured (provider) appears and I assign the variable %dato_demo%... but it still does not appear.

Thank you so much.

get excel sheet name

2023-03-17T06:03:34.0000000

hello，

I have a customer who has the following requirements. He has an Excel file containing multiple sheets. He wants to use scanshow to split these sheets into PDF files, and rename these PDF files using the sheet title.But I can't get the sheet title.What should I do?

thanks

Scan to sharepoint with multi users

2023-02-16T16:10:22.0000000

Hello Scanshare team,

I have to create a WF, where users should select a sharepoint library or sharepoint folder from the MFP client.

The users will be OAuth users.

As i understand, to use the sharepoint connector for item list, we need the sharepoint site, the username (username@domain) and the PIN created at the moment of the creation of the OAuth user

I've created one OAuth user with a PIN.

If I configure the question with Sharepoint connector list, with fixed username@domain and fixed PIN, it's OK, i can select libraries on MFP screen (or folders depending the question configuration).

But how should i manage this with non fix value for username@domain and the PIN?

I've tried to create typing questions to enter these information and put the variable in the Sharepoint connector list in username and PIN fields, but the libraries (or folders) are not returned for selection on MFP screen (because username@domain and code PIN typed values are unknown by server at this step).

So how to manage this case?

(there is no authentication on MFP, no SSO, only on Capture & Store MFP client if needed)

Best regards

Stéphane

Condition_tr issue

2023-02-16T13:11:16.0000000

Hi,

I have an issue and not sure what im doing wrong.

I have a scanned document the user enters details regarding the doc into the web client and then stores it.

But the condition Doesnt work.

I want it to go one way if the MT-CODE equals NOMC0001/00001 and another if it doesnt. and i cant get that to work.

Ive tried with "NOMC0001/00001", 'NOMC0001/00001' and just NOMC0001/00001

But i cant get it to work.

Any thoughts?

Thanks

Dean

Document Navigator and Kyocera Client

2022-11-23T14:10:01.0000000

Hello,

I have a license with 2 Kyocera clients.

Has anyone already successfully connected a Kyocera?

I am also missing the Kyocera Connector under Capture.

What do I have to do so that I can work with a Kyocera?

Thanks a lot

Peter

Internet License Activation

2022-11-05T12:21:25.0000000

Hi,

I have a customer who only allows temporary internet sharing. What release/web address do I need to give him for Scanshare (Document Navigator) to activate the license? It's a VM license.

best regards

Dietmar

Duplicate a PDF cocument and save it as a single one

2022-10-27T20:28:02.0000000

Ciao Luigi:

Would you be so kind as to help me? (you or another gentle colleague..):

A client of us need to duplicate a PDF (1 or more pages) and merge them and save them as a single one:

A pdf of 1 page becomes a PDF of 2 pages

A pdf od 2 pages bcomes a Pdf of 4 pages

I'm Josep from Futurprint, a Dealer from Olivetti.

I attended a course that you gave to Olivetti dealers. It was a really masterful course. That day I learned that

"Il dotore dice sempre SI"...

Hope you be great¡¡

Saluti

Josep

how to extract only one page from a pdf document

2022-09-29T06:33:30.0000000

Hi guys, a question.

I'm running a flow, which identifies the barcode of a document, and separates the next pages of that document by recording in folders with the name of the variable IDCODEBAR, until I find the next barcode in the OCRZONE that I determined.

Everything is working great!

Now I need to make sure that only the page that has the barcode (REGISTER) can be saved in a root folder of the type:

c:\patient\%IDCODEBAR%\PATIENTIDNAME%\

That is, outside the other folders, which refer to document types.

I tried with the trigger split, I used the page separator, but they all cause the other pages of the document to be saved in the same location individually.

I need to have only the first page.

I imagine I need to create a unique flow for this purpose.

What I'm not sure is what kind of function I can use, just to have a page of a document with ten pages for example. Considering that the page I need is the page that I can identify it with a barcode.

Thank you

Batch file import in PC-Client

2022-09-21T17:50:00.0000000

Hello everyone, I'm setting up a flow, which worked very well using a group of files, containing a cover where I identify an OCRZONA of the patient's name and the barcode of his registration, I separate this page after identifying this data and after , for each page with QRCODE I have a type of document that I determine where the document will be separated.

The delivery of data in this flow will then be from: example: c:\tasy\pacientes\123456\Flavio Mendes:

And this is working very well, considering I import one game file at a time!

As per the attachment of individual files.

But now I have a challenge that I'm not able to evolve.

I think it's something simple, but I couldn't find the right logic, or rather, the right tool!

And if I have in a single file with more than one package of documents, and in this file containing in exact sequence, containing a cover where I identify an OCRZONA of the patient's name and the barcode of his registration, I separate this page after identify this data and then, on each page with QRCODE I have a type of document that I determine where the document will be separated, and at the end of this document I have another cover, and so on.

Could I make scanshare understand that when it finds the cover, it must redo the process? using a loop?

I tried using Freeform, and conditional but I'm not getting success.

could you help me with this doubt?

Read email attachment (XML)

2022-08-31T07:12:08.0000000

Is the following workflow feasible?

Input => Email with attachment (XML)

from this XML one, if necessary 2 values are to be read out and these values, are then to result in the file name.

Output => XML(original file) (with designation of the issued values)

Thank you very much.

Information about Digital Signature in PDF output profile

2022-07-22T13:59:34.0000000

Hello Scanshare team,

Some customers would like to add digital signature to PDF files.

I know that Capture & Store could do it with the Digital signature process in PDF output profile.

I've seen in the help, the types of digital signature that can be used in CS.

I've done some search on internet, but i find essentially digital signatures as cloud services, so it can't be used in a CS installation.

Do you have any recommendations about Digital signature providers which sells digital signature certificates usable in Capture & Store?

Best regards

Stéphane

Configure Elo Connector

2022-07-18T15:01:32.0000000

Hello everyone,

has anyone already successfully set up the Elo 21 Connector in Document Navigator 5?

I've set everything up according to the instructions. But it doesnt Work.

in The Process-Log i can found the following Lines.

2022-07-18 15:11:03:753 | Information | Process | Empfangener Befehl: 150

2022-07-18 15:11:03:755 | Information | Process | Stopp/Pause-Befehl erhalten - Prozessprüfung wird nach dem Abschluss des aktuellen Jobs angehalten

2022-07-18 15:11:03:761 | Information | Process | Prüfen und warten auf aktuell ausgeführte Prozesse, bevor Prozess beendet wird...

2022-07-18 15:11:03:794 | Information | Process | Alle Prozessthreads beendet

2022-07-18 15:11:03:795 | Information | Process | Start/Fortsetzen-Befehl empfangen - Prozess-Prüfdienst wird jetzt gestartet

2022-07-18 15:11:57:737 | Information | Elo Postbox | Backup der Originaldatei wird erstellt

2022-07-18 15:11:57:742 | Information | Elo Postbox | Workflow-Prozess für Dokument wird gestartet (Elo Postbox)

2022-07-18 15:11:57:811 | Information | Elo Postbox | Dokumentenformat: TifJpeg411

2022-07-18 15:12:04:708 | Information | Elo Postbox | Erstellung der Ausgabe abgeschlossen.

2022-07-18 15:12:05:159 | Error | Elo Postbox | [ELOClient] Error: PostDocument: Der Remoteserver hat einen Fehler zurückgegeben: (404) Nicht gefunden.

2022-07-18 15:12:05:160 | Error | Elo Postbox | [ELOClient] ELO StoreDocument exception: System.Net.WebException: Der Remoteserver hat einen Fehler zurückgegeben: (404) Nicht gefunden.

bei Scanshare.Connectors.ELO.ELOClient.StoreDocument(Settings settings, String processfile, List`1 variables)

bei Scanshare.Connectors.ELO.ELOAdapter.StoreDocument(String settingsstring, String processfile, List`1 variables)

2022-07-18 15:12:05:166 | Information | Elo Postbox | Workflow-Prozess für Dokument abgeschlossen (Elo Postbox)

2022-07-18 15:12:05:181 | Information | Elo Postbox | Lösche temporäre Datei: C:\ProgramData\Document Navigator\Incoming\Workflow-39\doc_00206B437723220718150742.img.bak

2022-07-18 15:12:05:183 | Error | Elo Postbox | Workflow-Verarbeitung fehlerhaft, Grund: Konnektorproblem, siehe Protokoll für Details.

2022-07-18 15:12:10:285 | Information | Elo Postbox | Backup der Originaldatei wird erstellt

2022-07-18 15:12:10:288 | Information | Elo Postbox | Workflow-Prozess für Dokument wird gestartet (Elo Postbox)

2022-07-18 15:12:10:291 | Information | Elo Postbox | Dokumentenformat: TifJpeg411

2022-07-18 15:12:13:866 | Information | Elo Postbox | Erstellung der Ausgabe abgeschlossen.

2022-07-18 15:12:13:913 | Error | Elo Postbox | [ELOClient] Error: PostDocument: Der Remoteserver hat einen Fehler zurückgegeben: (404) Nicht gefunden.

2022-07-18 15:12:13:914 | Error | Elo Postbox | [ELOClient] ELO StoreDocument exception: System.Net.WebException: Der Remoteserver hat einen Fehler zurückgegeben: (404) Nicht gefunden.

bei Scanshare.Connectors.ELO.ELOClient.StoreDocument(Settings settings, String processfile, List`1 variables)

bei Scanshare.Connectors.ELO.ELOAdapter.StoreDocument(String settingsstring, String processfile, List`1 variables)

2022-07-18 15:12:13:916 | Information | Elo Postbox | Workflow-Prozess für Dokument abgeschlossen (Elo Postbox)

2022-07-18 15:12:13:918 | Information | Elo Postbox | Lösche temporäre Datei: C:\ProgramData\Document Navigator\Incoming\Workflow-39\doc_00206B437723220718150742.img.bak

2022-07-18 15:12:13:919 | Error | Elo Postbox | Workflow-Verarbeitung fehlerhaft, Grund: Konnektorproblem, siehe Protokoll für Details.

2022-07-18 15:12:54:571 | Information | Process | Thread-Prüfung wird angehalten

2022-07-18 15:12:54:572 | Information | Process | Stopp/Pause-Befehl erhalten - Prozessprüfung wird nach dem Abschluss des aktuellen Jobs angehalten

2022-07-18 15:12:54:588 | Information | Process | Warten auf aktive Prozesse...

2022-07-18 15:12:54:749 | Information | Process | Prüfen und warten auf aktuell ausgeführte Prozesse, bevor Prozess beendet wird...

2022-07-18 15:12:55:052 | Information | Process | Alle Prozessthreads beendet

in Eventlog i can see

Detailed Elo Postbox2022-07-18 16:48:49:193Workflow 'Elo Postbox' Ende135

Detailed Elo Postbox2022-07-18 16:48:49:159Max. Anzahl der Bearbeitungsversuche wurde erreicht: 2, das Dokument wird aus der Bearbeitungswarteschlange genommen134

Error Elo Postbox2022-07-18 16:48:49:147Workflow-Verarbeitung fehlerhaft, Grund: Konnektorproblem, siehe Protokoll für Details.133

Information Elo Postbox2022-07-18 16:48:49:138Lösche temporäre Datei: C:\ProgramData\Document Navigator\Incoming\Workflow-39\doc_00206B437723220718164415.img.bak132

Detailed Elo Postbox2022-07-18 16:48:49:120Prozessdateien und -Ordner vom Workflow werden bereinigt (Elo Postbox)131

Information Elo Postbox2022-07-18 16:48:49:103Workflow-Prozess für Dokument abgeschlossen (Elo Postbox)130

Error Elo Postbox2022-07-18 16:48:49:085[ELOClient] ELO StoreDocument exception: System.Net.WebException: Der Remoteserver hat einen Fehler zurückgegeben: (404) Nicht gefunden.

bei Scanshare.Connectors.ELO.ELOClient.StoreDocument(Settings settings, String processfile, List`1 variables)

bei Scanshare.Connectors.ELO.ELOAdapter.StoreDocument(String settingsstring, String processfile, List`1 variables)129

Error Elo Postbox2022-07-18 16:48:49:031[ELOClient] Error: PostDocument: Der Remoteserver hat einen Fehler zurückgegeben: (404) Nicht gefunden.128

Detailed Elo Postbox2022-07-18 16:48:48:972Konnektor(en) ausführen127

did someone have an idea?

Thx

Backscanning 1000's of files - Handling prioritisation

2022-07-14T03:06:13.0000000

I wanted to share a solution I have for a situation where I need to OCR and store many thousands of multi-page PDF documents into SharePoint with the stored location being defined by subfolders based upon variables captured in the OCR process.

I welcome any discussion around better methods to handle this issue, I must point out I am a beginner with this system so I may have overlooked something completely obvious!

My problem was in the way that the Workflow process will handle a watchfolder containing multiple files. Specifically that the 'first workflow' will lockout any other workflows from polling until it has completed however many files appeared in the watchfolder.

My staff will scan a PDF to the watchfolder with a multi function centre, but if I have dropped 1000 files into the watchfolder from my backlog archive the users PDF will not be collected and processed for days (potentially).

My solution is to use a simple external powershell script on the server that hosts scanshare to ‘drip feed’ historical files into the watch folder.

The way the script functions is to check the contents of the scanshare watchfolder, if there are no files within it will grab only 1 file from the pool of 20000 waiting elsewhere and move it in.

If a user scans a new deal in the meantime that will be added as a second file in the drop location and be dealt with sooner.

The drip feeder will not add anything else into the watch folder until it sees that the watch folder is empty again.

This ensures the server always has something to work on, but prioritises any user submitted pdfs over the history!

The Powershell (.ps1) code below is set to run every minute via the Windows Task Scheduler.

# DripFeeder
# This script will ensure the destination watch folder always has at least 1 file if available in the backlog
# Author: Cam Titley 14/07/2022

$backlog_folder = "C:\ScanShare Working Folder\Sort Wait\"
$watch_folder = "C:\ScanShare Working Folder\Sort Drop\"

$nextfile = Get-ChildItem -Path $backlog_folder -Force -Recurse -File | Select-Object -First 1 | %{$_.FullName}
$watch_folder_count = ( Get-ChildItem $watch_folder | Measure-Object ).Count

"Watchfolder Count: $watch_folder_count"  
"Next File: $nextfile"

if (Test-Path -path $watch_folder) {
    if( $watch_folder_count -lt 1) {
        Move-Item -Path $nextfile -Destination $watch_folder
    }
}

SmartOCR auto rotating documents? Trying to read vertical text on edge of page

2022-07-11T04:13:16.0000000

Hi,

Im setting up a workflow that need to read a form identifying type orientated vertically along the side of form. I am using SmartOCR module to read form type via regex, but it will never match the vertical text even if i rotate the original before import, or using the image processing module to rotate.

I have tried with tif and pdf originals, both orientated as original and in landscape- so that the vertical text is correct along the top of the page, (with the main form text being sideways) and each time it appears to search the document and only match text against regex if it appears elsewhere in the main text body on the form.

The only time I can get it to match the desired text is when I crop the rest of the form out and only have the text I wish to match, but this will not work for my application.

I hope you can assist.

Kyocera MFP Client, which one to use?

2022-06-17T18:06:11.0000000

Hello, I am wondering which Kyocera HyPAS Client, when do I use which clent? I find 3 different versions, in the scanshare folder. Scanshare.pkg Scanshare_embedded.pkg ScanshareAuth_embedded.pkg In the help, I have Found an article about Modern and Standard Clients. How do I setup a connection with the Modern Client? https://help.scanshare.com/home/clients/client-types/ Does the Kyocera client support the Follow me Print function like the HP client? Where can I find more information about Scanshare's print function? Thanks in advance Georg

Using Variables in a script

2022-05-12T08:33:47.0000000

Hi DN buds

I am trying to create a workflow where files are placed into a watch folder, from there a 'data export' lists all the file names (attached D1).

The files are sent to a watch folder and 'data output' as xml as well as the files themselves (d2)

A script kicks in to merge the files together to form an xml output (d3)

This all works except for 1 element, I would like to use the "WATCHFOLDERSUBPATH" variable in the script to be able to populate the script to replace the "400" with the variable (see example xml and script below)

xml

<?xml version="1.0" encoding="UTF-8" ?>

<UserName>Marc Wilmington</UserName>

<Document>sdferfhjhj</Document>

<Document>ferhj - Copy</Document>

<Document>ferhj</Document>

<Document>ffrrffj - Copy</Document>

<Document>ffrrffj</Document>

<Document>hhththhhyry</Document>

<Document>hyrhyrhrh</Document>

<Document>iyewg</Document>

<Document>krsjy</Document>

</Document>

</ScanBatch>

script

Dim strInputPath1, strInputPath2, strInputPath3, strOutputPath

Dim txsInput1, txsInput2, txsInput3, txsOutput

Dim FSO

Set FSO = CreateObject("Scripting.FileSystemObject")

strInputPath1 = "C:\Output\CPS\KM\400\KM_400.txt"

strInputPath2 = "C:\Output\CPS\KM\400\400.txt"

strInputPath3 = "C:\KMDonotDelete\CPS\XML_File_End\XMLEnd.txt"

strOutputPath = "C:\Output\CPS\KM\400\Final\KMCPS40.xml"

' For the timestamp I use Now (today's date). Can also choose some other date.

Set txsInput1 = FSpenTextFile(strInputPath1, 1)

Set txsInput2 = FSpenTextFile(strInputPath2, 1)

Set txsInput3 = FSpenTextFile(strInputPath3, 1)

Set txsOutput = FSO.CreateTextFile(strOutputPath)

txsOutput.Write txsInput1.ReadAll

txsOutput.Write txsInput2.ReadAll

txsOutput.Write txsInput3.ReadAll

txsInput1.Close

txsInput2.Close

txsInput3.Close

txsOutput.Close

I'm just unsure of how to declare Doc Nav variables in the script.

Cheers

Marc

Split document when OCR zone value changes

2022-05-04T13:02:01.0000000

Hello Scanshare team,

Is there any way to split a document when the zone ocr value changes?

Exemple: A zone OCR is configured for all pages of a scan job.

First page, zone value: aaaa

Second page, zone value: aaaa

Third page, zone value: bbbb -> split document after page 2

Fourth page, zone value: cccc -> split document after page 3

etc..

I don't see how to do this with software features or with a script.

Any tricks or advices?

Best regards

Stéphane

Barcode Recognition Type CodeInterleaved2Of5

2022-04-20T11:34:49.0000000

Hi,

it's me agian, I'm still on the very old DN Essentials Version 4.10 from Konica-Minolta but I asked them for an update or make an offer to upgrade to the full version.

Today I have a short question again.

In a watch folder workflow, I'm reading a barcode of type CodeI2of5, Not Code128 as I thought it was. The output is max. 10 digits and filled up with leading zero. For example, if the number (which is our internal customer number) is 5678, the output value is 0000005678.

Is it possible to create a variable out of this value in which the "leading zero" are removed? So I'd like to have a variable with the value of "only" 5678.

I'd like to use it in an XML output which is sent to Windows file system. Is this possible? Thanks for any advice.