14 September 2018
- Last edited 14 September 2018
sorry but you are very confused about the functionality of our software and do not use our settings randomly to adapt them to your purposes eheheheh.
The difference between the two trigger is:
- The trigger at the beginning of the workflow is started every time that workflow starts, ie every time it starts to process a document. For example, we have 5 scans in input, each time a job starts, it sends an email in your case 5 emails.
- The trigger (conditional) as I advised above, every time it passes on that link then sends an email. I do not know your workflow, but it is logical that if you have only one link the result you have is the same to the trigger above (for the verification you can check this post https://forum.scanshare.com/thread/howto-read-data-by-using-the-icr-with-user-verification/ ).
However, your problem was sending the mail when restarting the server, this is not a problem because I have checked and not sent mail at every restart of the server. So I think you have made an improper use of the Start Trigger .
If you can't get it working kindly send your workflow to our support at firstname.lastname@example.org.