With the new Scanshare v4.7 release HP TRIM connector has been renamed to HP Records Manager and updated to support HP Records Manager v9.0, now default included into the server installation replacing the formerly HP TRIM one.

If you require an older connector version please check the links below to get the right one:

  • HP Records Manager v8.3: download attachment hprm_83_v47.zip
  • HP TRIM v7.3: download attachment hptrim_73_v47.zip

N.B. If you require a specific brand version please do't hesitate to contact support desk.

Downloaded v8.3 patch needs to be extracted in the following 2 locations:

  • Connector BIN folder (e.g. C:Program Files (x86)ScanshareScanshareWebConnectorsRecordsManagerin);
  • Application deployment folder (e.g. C:Program Files (x86)ScanshareScanshareWebAppDataDependencies);

In case of the formerly HP TRIM version, instead, follow these instructions:

  • Stop all services (inclusive of the Web Server);
  • Remove the existing Records Manager version, if any, by deleting the folder C:Program Files (x86)ScanshareScanshareWebConnectorsRecordsManager;
  • Remove the existing deployed Records Manager version, if any, by deleting the files C:Program Files (x86)ScanshareScanshareWebAppDataDependenciesRecordsManager.dll and C:Program Files (x86)ScanshareScanshareWebAppDataDependenciesHP.HPTRIM.SDK.dll
  • Extract the TRIM folder contained in the path in C:Program Files (x86)ScanshareScanshareWebConnectors;

All services (inclusive of the Web Server) need to be restarted.