Hello everyone,
We have recently been experiencing severe issues with the license whenever the customer uses Proxmox as the host. The license keeps getting reset by Scanshare, but this only helps for a short time. The IP address and MAC address are statically assigned/entered.
Additionally, we still have the problem that since the OCR engine was changed from Omnipage to Tesseract, workflows that have Word or Excel defined as the output format produce documents that are not editable. In other words, the scanned document is inserted into the file as a pure image. This is of NO use to the customer.
For this reason, we still have several installations in the field running older versions, because customers are not willing to purchase an additional volume-based license just to maintain the functionality they previously had.
I strongly assume that we, as a specialist dealer, are not the only ones facing these issues.
