Good day
A very common solution we sell to our customers is a print management solution (such as YSoft SafeQ) which takes care of the authentication on the MFPs (typically Konica Minolta bizhubs), with Scanshare Enterprise to handle the customer's document archiving requirements.
My question is, is there a way for Scanshare to pick up the username of the user that is logged into the print management software on the MFP and use this username to populate the "created by" field in Sharepoint?
I have tried creating an identical user in Scanshare as a user in the print management software, and this works to limit which workflows the user can see, however when the user uploads a document to Sharepoint, it still shows that it was created by the account used to authenticate to Sharepoint in the workflow connector.