Cannot use M-Files Connector with new M-Files Cloud Vault ( multiserver)

  • Last Post 27 July 2021 posted this 26 July 2021

Hi -

I am experiencing authentication problems when connecting to M-Files cloud vault. New M-Files servers now support multiserver operation and the login procedure for the REST interface changed a little. 

Error in the log: 

2021-07-26 115:14:046 | Error | Token-based authentication failed.

I am considering this a bug in the M-Files Connector. 


There is additional information here :


Best regards 

Lorenz Alder

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luigi.zurolo posted this 27 July 2021

Dear Lorenz,

it is not a bug, current M-Files connector doesn't support the Multi Server mode hence why you receive the token authentication error.

However the support is already planned to be in the next connector update for the next release. posted this 27 July 2021

Many thanks Luigi !