Capture

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  • Last Post 3 weeks ago
Tobias Lilja posted this 3 weeks ago

I am trying to setup an workflow than are gonna download attecment from email.

Trying to dowload txt, csv, xlsx i only get "Document format 'DocumentFormatXLSX' not supported! "

PDF file does work. In the documentation on that capture module it does not specify that txt or csv would not work?

 

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luca.scarpati posted this 3 weeks ago

Hi Tobias,

 

Sorry, which version are you using?

Maybe please try to use the latest current montly release 5.24.08 and in just for info here the accepted not image documents: https://help.scanshare.com/home/capture/introduction-capture/

 

...and remember that for all the other type you can always use the Skip processing workflow setting: 
https://help.scanshare.com/home/workflows/workflow-settings/#processing

 

Have a nice start of week!

 

Best regards,

Luca

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