client HP

  • 739 Views
  • Last Post 28 August 2018
  • Topic Is Solved
giulio posted this 25 August 2018

hi,

i have a HP LaserJet Enterprise MFP M577dn.

how do i install the scan client?

in the new client dialog  in the type list there is no HP ....

thanks

giulio

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luca.scarpati posted this 27 August 2018

Hi Giulio,

 

The client should be installed automatically by the server.

If you do not find it on the client list...I think it's a licensing problem, can you use the simulator? what license are you using official or factory trial?

 

Have a nice day!

 

Luca

giulio posted this 27 August 2018

Hi,

yes i use a trial license.

 

Giulio

luca.scarpati posted this 28 August 2018

Hi Giulio,

 

ok it's normal but in the new v4.9.1.0 version it's also available with the trial licenses cool.

 

Best regards,

Luca

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giulio posted this 28 August 2018

ok thanks

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