Icons are not changed in Toshiba Client

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  • Last Post 04 January 2017
  • Topic Is Solved
Lonewolf1981 posted this 21 December 2016

Hi, 

When changing the icon for a certain workflow the change is not reflected inside the Toshiba Client. See image attatched

Any ideas?

 

Rg 

J

 

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luigi.zurolo posted this 21 December 2016

Hi J,

Is the browser running on a different machine than the server? If yes please check if you have a blocking firewall.

Icons are served on a different port than the standard network trasmission, this to avoid to consume too much overhead over the main channel.

Regards,

Luigi

Lonewolf1981 posted this 22 December 2016

Hi Luigi

 

Can you check wich port is being used for the icons please?

 

Regards Jeroen

luigi.zurolo posted this 22 December 2016

Hi Jeroen,

it is 1 port more of the one where standard protocol is running, so by default 1988 (1987+1).

Regards,

Luigi

Lonewolf1981 posted this 04 January 2017

Hi Luigi, 

I installed C&SV4 internal build V4.6.0.6  on a whole new VM Server 2012. Firewall is off. Even when i use the browser simulator on the same server (localhost:8089) the icons remain the default folder icons.

??

 

 Regards Jeroen

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