It does not allow me to connect to the multifunctional

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  • Last Post 20 September 2021
David Julian González Rubiano posted this 17 September 2021

It does not allow me to connect to the multifunctional, nor does it allow me to enter the user and password of the multifunctional; what could I do?

luca.scarpati posted this 20 September 2021

 Hi,

 

you find "disabled" the username and password in the HP client section because you have the policy enabled for this, so you need modify the Policy -> Politica predeterminada to change the HP administrator user and password.

The client pushed from the server to MFP is OXPd version and just for info if you use a HP workpath device, you can install the latest our client directly from the HP store and after that you just have to enter the connection parameters to the server and it will be automatically added to the client list on the server. (here you can found a simply video)

 

Best regards,

Luca

 

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