Order of documents into verification process

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  • Last Post 12 September 2018
Dirk Klatt posted this 23 July 2018

Hi,

i have a problem with te order of documents into verification process.

All the documents into verification queue have a file name like '001_EK18XXXX', '002_EK18XXXX'

When the verification user opens the first document '001_EK18XXXX' by double click and approve/reject this document the next document will be opened automaticly is document '003_EK18XXXX' and so on!

So the order of the automatic opened documents after approve/reject the first opened document isn't 001, 002, 003,  etc.. In fact the document order is  001, 003, 005, 007, etc.
How can i solve this?

best regards

Dirk

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luca.scarpati posted this 27 July 2018

Hi Dirk,

 

you are right we have replicated your issue.

Thank you very much for the feedback, we will let you know as soon as it is fixed.

 

Have a nice evening.

Luca

luigi.zurolo posted this 07 August 2018

Hi Dirk,

the issue has been solved and the fix will be available in the next v4.9.1 within a few weeks.

Thanks for the report.

Luigi

Dirk Klatt posted this 05 September 2018

Hi,
5 weeks ago a new version with a fix was promised.
When will the new version be available!? We waiting urgend for the fix, because we've hundred's of documents into verification per week!

best regards
Dirk

luca.scarpati posted this 06 September 2018

Hi Dirk,

 

sorry but the new version v4.9.1.0 is already available (since a few weeks) ... Have you asked your dealer?

 

Best regards,

Luca

luca.scarpati posted this 12 September 2018

Hi Dirk,

 

any news?

 

Best regards,

Luca

Dirk Klatt posted this 12 September 2018

Hi Luca,

yesterday i get the new version C&S 4.9.1 by Toshiba.
So, try to install the new version until this week.

best regards
Dirk

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