I have a customer with a number of workflows which utilize the Freeform module to identify, name and route documents (A great module by the way! Our customers love it). I am now working on a new workflow which uses cover pages to identify documents into different categories related to employee HR, Employee Benefits, Contract Correspondence, Training & Development etc.
As these documents will often have no specific document which can be used to identify them, I have created cover pages which are placed in front of the relevant set of documents. I am struggling though, to create documents that pass the Freeform identification.
This customers registered Freeform documents are now up to around 23, I guess this is well inside the number that Scanshare supports?
Could you recommend the best settings to use? Confidence levels, rasterization resolution, tips on ensuring documents are not confused with other documents, or simply deleted.
Thank you in advance, Mike.